SSW TRAVEL PRIVACY POLICY AND DISCLOSURE TEXT
Ssw Travel, the security and privacy of your personal data is our highest priority. This text has been prepared in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”) to inform our guests who benefit from our services.
1. Data Controller
Your personal data is processed by Ssw Travel, in the capacity of data controller, within the scope described below, in accordance with the law and the rules of honesty.
2. Purposes of Processing Personal Data
Your collected personal data is processed for the following purposes:
- Service Provision: Carrying out reservation processes (hotel, flight, tour, transfer, etc.) and managing confirmation processes.
- Customer Relations: Following up on your requests and complaints and providing after-sales support services.
- Legal Obligations: Fulfillment of obligations arising from the Identity Reporting Law, Tax Procedure Law, and other relevant legislation.
- Communication and Marketing: If you have given your explicit consent, informing you about special campaigns, discounts, and new products.
3. Types of Data Processed
The following data groups may be processed for the performance of our agency services:
- Identity Information: Name, surname, T.R. identity number (or passport number), date of birth.
- Contact Information: Phone number, e-mail address, address information.
- Financial Information: Invoice information and transaction records regarding payment transactions. (Your credit card information is transmitted to the bank via SSL-certified secure systems without being saved in our payment infrastructure).
- Service Information: Preferred destinations, accommodation history, and special service requests.
4. Transfer of Personal Data
Your data is shared with our business partners (hotels, airline companies, insurance companies), our suppliers, and authorized public institutions and organizations in cases of legal obligation, only for the purpose of providing the service perfectly.
5. Data Collection Method and Legal Grounds
Your personal data is collected through our website, call center, mobile applications, or agency offices based on the legal grounds of the establishment and performance of the contract and the fulfillment of legal obligations.
6. Your Rights as a Data Subject
In accordance with Article 11 of the KVKK, you have the right to learn whether your data is processed, to request information if it has been processed, to request the correction of incorrect data, and to request the deletion of your data.
Contact Information:
Title: Ssw Travel
E-mail: info@sswtravel.com
Address: Aydınevler, Hasan Ali Yücel Cd. No:7 D:10, 07600 Manavgat/Antalya
Title: Ssw Travel
E-mail: info@sswtravel.com
Address: Aydınevler, Hasan Ali Yücel Cd. No:7 D:10, 07600 Manavgat/Antalya